Holiday Act Compliance

If you've ever wrestled with the complexities of the Holiday Act, you're not alone. Even the IRD and major enterprise-sized companies have found compliance a challenge.

Some organisations are now making remediation payments to thousands of former and current employees after identifying holiday pay miscalculations dating back to 2010.

However, reaching former employees isn't easy, especially if you have a lot of them—many email software platforms, like Mailchimp or Campaign Monitor, have anti-spam policies that prevent using old personal email addresses. That means a structured approach is needed to ensure compliance and effective communication. Even if you only have 10s of former employees and not 1,000s.

For businesses facing a similar situation, a well-planned email strategy is critical. Here's the five-step communication plan we recommend:

1. Setup – Clean the employee email list, segment it into manageable batches, and use an email system that ensures compliance.
2. Testing – Create and refine the email template, ensuring clear messaging and an opt-out option.
3. Deployment – Send emails in tranches, A/B testing subject lines, and tracking responses.
4. Follow-up – Resend emails to non-openers and analyse bounce rates.
5. Completion – Report what happened. You now have a clean contact list and a complete record of the steps you took.

If your business is navigating the complexities of Holiday Act compliance, a structured plan can ensure you reach affected employees while staying compliant. We can help—let's talk. Call us today.