myIR Offline for System Upgrades


myIR offline for upgrade - 3pm on Thursday 21 October and resumes from the start of business on Thursday 28 October

myIR secure online services and Gateway Services will be unavailable and IRD phone lines and offices will be closed from 3pm Thursday 21 October until the morning of Thursday 28 October. If you have a direct debit or automatic payment set up with your bank to process whilst IRD shut down, this will be processed once IRD reopen on 28 October. The effective date will be the date you’ve requested the payment to be made, not the processing date.

All drafts, such as returns and secure mail, will be deleted during the upgrade process. If you have saved any drafts in myIR, make sure you finish them before 3pm on Thursday 21 October, so you do not lose them.

Employment Information (EI) returns for payday filing that are due over the closure can be filed early if you’re able. The days during the temporary shutdown won’t count as working days for filing periods. Filing can be completed up to 3pm on Thursday 21 October and can be resumed from the start of business on Thursday 28 October.

IRD understand with their system shut down that businesses may struggle to file and pay GST and provisional tax by 28 October. Ministers have agreed (dependent on passing an Order in Council) that businesses and individuals will now have until 4 November to file and pay.

For more information on the service closure visit